Terms and Conditions

1. Introduction

Welcome to Hierba del Tio (hereinafter referred to as “the Site”). By using our services and purchasing our products, you agree to comply with the following Terms and Conditions. We encourage you to read them carefully. If you disagree with any part of these terms, please do not use our site.

2. Definitions

User: Any individual or legal entity using the Site.
Products: The items available for purchase on the Site.
Services: All features and operations provided by the Site.

3. Access to the Site

Access to the Site is free of charge. However, we reserve the right to modify, suspend, or discontinue the Site (or any part of it) at any time, with or without notice.

4. Registration

To make purchases, registration on the Site may be required. Users must provide accurate and up-to-date information. It is the user’s responsibility to maintain the confidentiality of their login credentials.

5. Purchases and Payments

All prices are listed in euros and include VAT, where applicable. Payment can be made via credit cards, PayPal, and bank transfer. The Site reserves the right to refuse or cancel an order for any reason, including but not limited to: product availability, errors in the product description or pricing, or mistakes in the order.

6. Shipping and Delivery

Information regarding shipping and delivery times is provided at the time of purchase. These times are indicative and not guaranteed. We are not responsible for any delays caused by circumstances beyond our control.

7. Return and Refund Policy

We accept returns within 30 days of the delivery date, provided the products are unused, in their original condition, and with intact packaging. To initiate a return process, contact our customer service at +34691240677. Refunds will be processed using the original payment method within +34691240677 days from the receipt of the return.

8. Warranty and Claims

All products are covered by the legal warranty of conformity. In the case of a defective or non-compliant product, users must contact our customer service to initiate a replacement or refund process.

9. Intellectual Property

All content on the Site, including text, images, logos, and software, is owned by Hierba del Tio or its suppliers and is protected by copyright and other intellectual property laws.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Hierba del Tio shall not be liable for direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Site or its products.

11. Changes to the Terms

We reserve the right to modify these Terms and Conditions at any time. The changes will be effective from the date of publication on the Site. By continuing to use the Site after such changes, you accept the new Terms and Conditions.

12. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Italian law. For any disputes arising from the use of the Site or the purchase of products, the exclusive jurisdiction shall lie with the court of .

13. Contact

For any questions regarding these Terms and Conditions, you can contact us at the email address info@hierbadeltio.com or by phone at +34691240677.